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Frequently Asked Questions About Life Insurance
  1. How do I take out a loan on my policy?
  2. How do I report a death?
  3. What is a Beneficiary?
  4. What is Income Tax Withholding?
  5. What is Taxable Gain?
  6. How do I access my account or policy information online?
  7. Why do I receive a “page cannot be displayed” error when I attempt to access my Life Insurance or Annuity account on the Virtual Service Center?
  8. How can I find out if my deceased relative had life insurance with New York Life?
  9. How do I change a beneficiary?
  10. I have changed my name, how do I update this information?
  11. How can I update my home address?
  12. How can the ownership of a policy be changed?
  13. What are my different options for paying premiums?
  14. What is Check–O–Matic?
  15. How do I change my banking information for my Check–O–Matic payments?
  16. What is Cash Surrender Value?
  17. What is Surrender Charge?
  18. How can I obtain up to date unit values for my various Investment Divisions?
  19. What are Dividends?
  20. How do I change Dividend option on a Policy?
  21. How do I cancel my policy?
  22. What should I do if I can't pay my premiums?
  23. How much life insurance do I need?
  24. How do I get a quote for life insurance?
  25. How can I purchase Life Insurance?
  26. How do I contact an agent?
  27. What is Whole Life Insurance?
  28. What is Term Insurance?
  29. What is Universal Life Insurance?
  30. What is Variable Universal Life Insurance?
  31. How do I make a payment to the Option to Purchase Paid-Up Additions (OPP) rider on my policy?
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